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Up-to-date information on our latest technology tools and enhancements

Utilizing the override rate functionality within G1

With Memorial Day weekend coming up, the GOLF Business Solutions wants to remind you to make those necessary green fee rates changes for the upcoming holiday weekend.

We have some great tools available, such as the GOLF Business Solutions support page, to ensure that you are fully prepared for the busy weekend. This page highlights key step-by-step setup procedures, and highlights important processes for the upcoming holiday such as “Utilizing the green fee rate tool” and setting up “Holiday overrides for Green Fee Rates.”

Be sure to bookmark the GOLF Business Solutions support page, and if you need further assistance or have any questions, please reach out to GOLF Business Support at 844-800-4653.


Example of a holiday override within G1

Coming soon: New G1 order work-flow

We are always looking for ways to improve your technology experience, and based off your feedback we have been working on updating our order work-flow within the G1 platform to make it more streamlined and efficient.

On May 7, 2019, this new work-flow will be automatically enabled for G1 course partners currently utilizing the legacy workflow. Through this enhancement, it will now reduce the number of clicks it takes to close an order, and bring you right back to the tee sheet upon completion. In addition, you will now be able to designate which receipts, if any, will print automatically during the work-flow.

If you have any questions about this new functionality, please reach out to our GOLF Business Support team at 844-800-4563. Additionally, please see the how-to documentation for a quick walkthrough of the feature.

Preparing for the 2019 golf season

Are you ready for 2019? 

With the new year approaching quickly, the Partner Cares Team wants to make sure you have the proper tools to guide you in making some of those necessary tee sheet and green fee rate changes. The GOLF Business Solutions Support page is a great place to start for our step-by-step G1 setup procedures, and highlights important processes for the new year such as “Configuring your tee sheet” and “Utilizing the green fee rate tool.”

Be sure to bookmark the GOLF Business Solutions Support page, and if you need further assistance please reach out to Partner Cares at 844-800-4653.

Cash Register Close enhancements

We recently added a new feature to the G1 platform to better facilitate the process of closing your cash registers. With this latest update, we now provide the ability to prevent a cash register from being closed, if there is an open order with payments applied.

When this feature is enabled for a location, users will receive a warning message on the Cash Register page notifying them that they cannot complete the process of closing their register until all orders are closed or payment is removed from the open orders.

If you are interested in utilizing this new feature, please reach out to our Partner Cares team at 844-800-4653 as they will be able to assist in turning on this new functionality. Additionally, for more details on this feature, visit our detailed documentation on the GOLF Business Solutions support page.


Example: Error message for Open Orders with applied payment

Addition of “Cost Plus” specials

Example: Cost Plus special within Orders tab

Based off your feedback, we have recently added the ability to create a “Cost Plus (+)” special within the G1 platform. With this new functionality, you can easily set-up a special where the sale price is determined by adding a specific markup to a product’s unit cost (for example: Cost +20%).

To learn more about this new functionality, visit the G1 support page. This new documentation will walk you through how to create and utilize these specials within the platform. If you have any additional questions about this feature, please reach out to our Partner Cares team at 844-800-4653.

Support documentation directly in G1

We have recently added new self-help tool within the G1 platform, which fully integrates our G1 support (how-to) documentation from the GOLF Business Solutions website. Located at the bottom right of the screen, this new feature will allow you to easily search and view how-to articles with the click of a button. Additionally, you can now rate the usefulness of articles, providing insight on any improvements that can be made to articles to better assist your needs.

Check out the quick walkthrough of the new tool (right), and if you have any questions reach out to Partner Cares at 844-800-4653.


Walkthrough items

  1. Search for support documentation within the self-help tool for G1
  2. Click the respective buttons for the following: System Status, PDF user guide and Remote support
  3. View all of the G1 support documentation in this area

 

System statuses