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How do I change a gift certificate’s expiration date?

If the location is part of a Brand: “Locations Can Edit Gift Certificate Balances” must be enabled within the Brand Settings in order to modify a gift certificate’s expiration date.

  1. Navigate to the Orders tab, then Gift Certificates/Cards.
  2. Enter in the information about the gift certificate in the Search Criteria fields, such as the customer’s name.
  3. Click Search.
  4. The gift certificate will appear in the list.
  5. Click “Edit” next to the expiration date.
  6. Select a new date.
  7. Click Save.
Support categories

User guide App User guide

Gift certificates and cards
Merchant processing and POS