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Paying for an order with a split transaction

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  1. To start, open up the “Orders” screen of the app.
  2. Select an open order.
  3. This will open up the order within the “Shop” screen.
  4. You can navigate to the payment screen 3 different way.
    • The first option is to utilize the “Quick Pay” button directly from the “Shop” screen.
    • The second option is to utilize the Options button from the “Shop” screen, then selecting “Pay Now.”
    • The third option is directly through the Orders screen. By clicking the “$ button,” this will take you directly to the payments screen.
  5. Once on the payment screen, you have the option to utilize a credit card, cash or gift certificate payment type.
  6. In this example, we are going to utilize a split payment with a credit card and cash.
  7. On the Credit Card tab, select the $ button to enter in the amount being applied to the credit card (pictured, bottom left). Once the amount is entered, click “OK.”
  8. Swipe the credit card, insert into the EMV terminal, or use a card associated with the customer’s profile.
  9. Select “Use this Card” to apply payment.
  10. Navigate to the Cash tab, and select “Pay Remaining Balance.”
  11. Once complete, select “Print and go back to orders”, “Go back to orders,” “Print add tip receipt,” or “Complete.”
Support categories

User guide App User guide

Gift certificates and cards
Merchant processing and POS