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Paying for an order

  1. To start, click the Orders icon (bottom right of the app).
  2. Select an open order. This will open up the order within the Shop screen.
  3. There are three ways to navigate to the Payment screen:
    • Utilize the “Quick Pay” button directly from the “Shop” screen.
    • Utilize the Options button from the Shop screen, then select “Pay Now.”
    • Clicking the “$ button” within the Orders screen.
  4. There are a few different payment types within the Payment screen:
    • From the Credit Card tab, swipe the credit card, insert into the EMV terminal, or use a card associated with the customer’s profile. Select “Use This Card” to apply payment.
    • From the Cash tab, select a pre-defined tender amount, or enter in a custom amount selecting “other amount.” Upon receiving full payment, the screen will display the amount of change due to the customer.
    • From the Gift Certificate tab, enter the Gift Certificate, Gift Card, or Raincheck number.  The user will be prompted to select the type being applied for payment.
  5. Once complete, select “Close Order.”

Please note, if a customer is associated to an order and has account credit, you will see an “Account” tab within the Payment screen (pictured, bottom right).

Support categories

User guide App User guide

Gift certificates and cards
Merchant processing and POS