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Paying for an order

For a printable view of this document, click here.

  1. To start, open up the “Orders” screen of the app.
  2. Select an open order.
  3. This will open up the order within the “Shop” screen.
  4. You can navigate to the payment screen 3 different way.
    • The first option is to utilize the “Quick Pay” button directly from the “Shop” screen.
    • The second option is to utilize the Options button from the “Shop” screen, then selecting “Pay Now.”
    • The third option is directly through the Orders screen. By clicking the “$ button,” this will take you directly to the payments screen.
  5. Once on the payment screen, you have the option to utilize a credit card, cash, or gift certificate payment type.
    • From the Credit Card tab, swipe the credit card, insert into the EMV terminal, or use a card associated with the customer’s profile.  Select “Use This Card” to apply payment.
    • From the Cash tab, select a pre-defined tender amount, or enter in a custom amount selecting “other amount.” Upon receiving full payment, a pop-up will display the amount of change due to the customer.
    • From the Gift Certificate tab, enter the Gift Certificate, Gift Card, or Raincheck number.  You will be prompted to select the type being applied for payment.
  6. Once complete, select “Print and go back to orders,” “Go back to orders,” “Print add tip receipt,” or “Complete.”

Please note, if a customer is associated to an order and has account credit, you will see an “Account Credit” tab within the payment screen.

Cash screen – payments

Support categories

User guide App User guide

Gift certificates and cards
Merchant processing and POS