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Payments by GOLF Business Solutions PIN pad workflow (desktop)

This document is meant to walk you through the steps of accepting payment via Payments by GOLF Business Solutions PIN pad.

  1. Select the credit card icon from the order screen.
  2. Verify the PIN pad is selected that you will process through.
    1. Specific PIN pads can be defaulted to registers through the Areas & Cash Registers settings page.
  3. Once ready to process payments, select “Add Payment”.
  4. In G1, user will be prompted “Please complete the transaction on the PIN pad.”.
  5. On the PIN pad, customer will be prompted to “Insert or swipe card”
  6. If the card is a debit card, they may be presented with an option to select “Select Payment: Debit, Credit”.

Customer Selects Debit

  1. The customer will be asked to select a tip if configured.
  2. The customer will then be asked to enter in their PIN.
  3. Upon entering a PIN, the card will process and post an approval or declined message.
    1. At this point the card has been charged if approved.
  4. The customer will be prompted to remove the card on the PIN pad.
  5. Within G1, you will be able to print or email a receipt, and close the order.

Customer Selects Credit

  1. Customer will be asked to select a tip if configured.
  2. An approval or decline message will appear, and the customer will be prompted to sign for the purchase.
    1. If the customer hits “Cancel”, the transaction will still process.
    2. If the customer provides a signature, selecting the green button will complete the signing process.
    3. At this point the card has been charged if approved.
  3. The customer will be prompted to remove the card on the PIN pad.
  4. Within G1, you will be able to print or email a receipt, and close the order.
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