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Utilizing rainchecks

Issuing a Raincheck

There are two ways to issue a raincheck:

  • Tee sheet
    1. Click on the reservation name within the tee sheet. Click View.
    2. Click Issue Raincheck.
      • Enter in the dollar amount, OR
      • Choose number of holes played
    3. Select if they paid a 9 or 18 hole fee
    4. Print the raincheck.
  • Orders Tab
    1. Select the Orders tab, then select the Manage Orders sub-tab.
    2. Use the Date Range or Find an Order filters on the page to search for the particular Order. You can also use the Customize View option to provide further filtering on the Orders results.
    3. Select the Order Number that you wish to issue the Raincheck on to move to the Order.
    4. Select the “Issue Raincheck” option under the Order Items screen.
    5. Enter in both the amount or number of holes completed and quantity of Rainchecks to be issued. If desired, update the number of days before the Raincheck(s) will expire. If no expiration is desired, enter 0.
    6. Select “Submit Raincheck.”

Please note: Each Raincheck issued will have a unique code that begins with RC followed by 8 digits. For example: RC00000003.

Redeeming a Raincheck
  1. Starting from the tee sheet, check in the golfer. This will open the Orders tab.
  2. Place additional items in the cart, if applicable.
  3. Select the Gift Card or Series payment button on the right hand side of the screen.
  4. Under the drop down, select “Raincheck.”
  5. Enter in the Raincheck number you’d like to apply by scanning or by manually entering the raincheck.
  6. Click “Lookup raincheck.”
  7. Select “Add this Payment,” and close the order.

Raincheck settings
  1. Select the System Settings link.
  2. Under General Settings, select “Raincheck Settings.”
  3. Users can edit the default number of days that a Raincheck will default to for their expiration date.
    • This is the value that shows when issuing a Raincheck in the Orders tab, but can be updated for each Issued Raincheck.
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