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Utilizing tips

For a printable view of this document, click here.


Adding tips to an order

  1. To start, open up the “Orders” screen of the app.
  2. Select an open order.
  3. This will open up the order within the “Shop” screen.
  4. Navigate to the payment screen.
  5. Once you are ready to pay, click on the Credit Card tab.
  6. Swipe the credit card, insert into the EMV terminal, or use a card associated with the customer’s profile.
  7. Select “Use this Card” to apply payment.
  8. Once the card is selected to be used, click “Add Tip.” You can also utilize the “Print Add Tip Receipt” to allow users to specify their tip amount prior to submitting within the app.
  9. Type in the tip amount, then select OK.
  10. Once complete, either select “Print and Go Back to Orders,” “Go Back to Orders,” or “Complete.”

Enabling and utilizing paperless tips

  1. To enable paperless tips, click the “gear” icon in the top right corner of the screen.
  2. Click “Enable paperless tips.”

To use paperless tips, complete the following process:

  1. To start, open up the “Orders” screen of the app.
  2. Select an open order.
  3. This will open up the order within the “Shop” screen.
  4. Navigate to the payment screen.
  5. Once you are ready to pay, click on the Credit Card tab.
  6. Swipe the credit card, insert into the EMV terminal, or use a card associated with the customer’s profile.
  7. Select “Use this Card” to apply payment.
  8. Once the card is selected to be used, click “Add Tip.” The customer will be handed the iPad to select the tip amount for their order. Once selected, the iPad will be handed back to the server.
  9. Once complete, either select “Print and Go Back to Orders,” “Go Back to Orders,” or “Complete.”
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